FAQ’s

How do I supply artwork?

For each of our products we have a digital artwork sheet which gives full information on artwork set up. We also have an artwork template for each display stand. Please view the website page for the relevent product to download digital artwork sheets and templates. If you would like these emailed to you please contact us.

Are your products supplied with a warranty?

We offer a range of products from budget to intensive use display stands. The warranty supplied is normally relative to cost of the display stand. Warranties supplied vary from a year to a lifetime guarantee. Warranties apply to the hardware, and are against product failure to manufacturing faults. In the event that any display stands are damaged through normal use, we can normally repair them at minimal cost.

What are your delivery times?

The majority of our printed display stands can be delivered next day subject to receiving order and artwork by midday on the day.
As a norm we suggest allowing 1-3 days as standard lead time.
For Larger modular exhibition stands, Flying, Feather, Wing, Horizontal and Vertical A Frames take 10 working days from receipt of artwork.

Can Mikado help with design?

We have an in-house design team that are experts in designing artwork and concepts for exhibition and display stands.
If your existing artwork just needs manipulating, this is done as a No-charge service.
We do offer a chargeable full design service with PDF proofs. We would require an initial brief and digital files such as eps logos, images and any corporate guideline documents.

 

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